Q:How many people can be in my family portrait session?
A:We can accommodate families of all sizes. Our standard family portrait session includes 6 members if you have more just give us a call. 310-821-7500
Q:When can I view my photos?
A:We will show you your portraits digitally the day of your session. Be prepared to order the day of your session.
Q:Can I purchase a digital image?
A:Yes, we have digital image packages or single image prices available.
Q:How long do you keep my portraits?
A:We keep your photos on file for 6months. After 6 months all photos are archived.
Q:Can I re-order photos at a later time?
A:Yes, just give us a call or stop by our studio.
Q:Do I have to make an appointment?
A:Yes, all photo sessions require an appointment to insure we are giving each client our undivided attention.
Q:Can I bring my pet? Is there an extra fee to bring a pet?
A:Pets are welcome as long as they are people friendly and well trained. A fee is only imposed if property is damaged.
Q:Are my photos retouched?
A:All printed photos and digital images are expertly retouched unless otherwise stated or requested.
Q:When will I receive my portraits?
A:Printed Portraits are ready 4-6 weeks after final payment is received.
Q:Do you provide frames for my photos?
A:Frames are not included in your purchase. However we find that you can get discounted frames at craft or frame stores.
Q:Can our family portraits be taken outside?
A:Yes, outdoor portrait sessions are available in the surrounding neighborhood.
Q:Can you do on location (family reunion, beach, family home?)
A:Yes, on location shoots are available for a fee. Please call or email us with any questions. 310-821-7500 firstname.lastname@example.org
Q:Do you have props?
A:We have a variety of props here in our studio but always encourage clients to bring their own if they want to personalize the session.
Q:Can we choose our background?
A:If you have a background in mind we are always happy to photograph you with what you choose. Our photographers will also suggest other backgrounds depending on your attire.
Q:How much does a session cost?
A:These vary depending on what type of session you are choosing. Please see the services tab for different prices on all of our sessions.
Q:What packages do you offer?
A:We offer a variety of packages depending on your session. You can download an order form here
Q:Do you do composite prints?
A:Composite prints are available. *extra fee will apply
Q:How long will my session take?
A:All sessions are unique and we take our time to make sure your portraits are the best you have ever taken. We ask that you come with no time limits in mind and enjoy the experience of your session.
Q:What if I need to reschedule?
A:If you need to reschedule please call us 72hours before your appointment time. Appointments rescheduled within 48 hours of the appointment time will require a deposit for the next scheduled appointment. Saturday deposits will be forfeited if cancelled less than 72 hours before scheduled appointments.
Q:What forms of payment do you accept?
A:We accept Cash, Checks & all major credit cards.
Q:Are we able to have a clothing changes?
A:Yes, we like to limit clothing changes to 1 or 2 outfits but you are always free to call us if you think you would like more.
Q:What is your appointment cancellation policy?
A:We ask that you call us as soon as you know you will not be able to make your appointment. We understand things happen and this may not always be possible. Any appointments cancelled within 48 hours of scheduled time will require a non-refundable deposit for your next session.
Q:Do you offer Holiday Cards/ Birth announcements/ Portrait invites/Portrait Save the dates?
A:Yes, any photos can be made into custom 4x8 photo style cards or 5x6 luxe cards envelopes included.
Q:Can you mail my photos?
A:Yes, portraits can be mailed to a home or business address for a small fee.
Q:Can I view my portraits online?
A:Yes, online galleries are available with a refundable deposit as long as you place your order before the deadline date given.